I thought that it might be useful to put up the unedited comments which many kind Hornby Dublo enthusiasts have made in emails after receiving their spare parts, since you can’t see feedback in the way they do it on some other websites. Hope this helps.
JM (United Kingdom): Hello John Dublo spares arrived this morning safely and well packed, Thank you very much they were just what I needed.
JB (New Zealand): Hi John these bits and pieces arrived safely last week and are in use already many thanks
BR (New Zealand): Hi John. Thank you so much for the 3 Neo Magnets you sent me a while back. They have transformed my locomotives and they now run so smoothly and effortlessly.
PM (France): Goods arrived many thanks.
CE (Australia): Hi John, Just wanting to let you know that the armature for my Co-Bo arrived today and has been placed into the loco which is now performing beautifully. Many thanks for your help. All the best.
CG (Australia): Hi John, Items arrived in good order. thanks and regards
JC (New Zealand): Hello John Thank you – the items have arrived safely and in great condition. Kind regards
MC (United Kingdom): Dear John, WC Loco body and tender arrived ok, I would like to order the following:-
CG (Australia): Hi, I recently bought some spare Dublo couplings from you - all satisfactory. I am hoping that you can help me with something else.
SR (Australia): Hi John, The parts I ordered from you arrived today thank you, and the armature supplied is the correct one.
ML (United Kingdom): John Parts arrived safely thanks
DH (United Kingdom): Hi John thanks for the items received OK
GS (United Kingdom): Hello John, The Duchess body arrived today great item as advertised hope to do business with you again soon. Cheers.
TS (United Kingdom): thank you goods received prompt and complete
PB (United Kingdom): HI JOHN THE PARTS ARRIVED AOK THANKS FOR SPEEDY DELIVERY NOW HAVE THREE MORE LOCOS UP AND RUNNING MANY THANKS
PG (United Kingdom): I received goods today many thanks
RK (United Kingdom): Hi John, The chassis arrived ok thanks. Ron
PB (United Kingdom) hi john jacks have just arrived my crane is now complete many thanks
RA (United Kingdom) Hi John, Many thanks for the spares which arrived safely today. I expect I will be in touch with you again with my latest needs! Best wishes.
RS (France): Hello John. Just to say that I have received the package. thanks again!!
AT (United Kingdom): John Received the part thankyou very much.
DF (Australia) Hi John, Parts arrived safely today. Now the fun begins! Thanks a lot
JW (Canada): John, just an update, the 8 f is up and running thanks to your help and is now for sale, it will be listed on the BRMNA Web site shortly, cheers
GJ (United Kingdom): hi john my parts arrived today,many thanks for your prompt delivery and excellent communication.
LC (United Kingdom): John, I received the items. I’ll keep an eye on your website for any further needs. Thanks,
RS (United Kingdom): hi john received this morning, many thanks, yours faithfully.
GI (United Kingdom): Hi John Just to confirm receipt of ordered Dublo spares. Order Complete Kind Regards
JW (Canada): Thank you for your prompt and informative reply, such a nice change.
RS (United Kingdom): hi john received goods today, many thanks all best for now, yours faithfully
CI (United Kingdom): hallo john all goods arrived safe and well thanks once again
GH (UK): Hi John, coach and pins arrived safely today thank you. The coach is far better than I thought. If any more crop up please keep in touch, thanks Regards
AW (United Kingdom): hi john received part very good.
RA (Australia): I could hardly believe it when I went to the PO Box yesterday and found your delivery had already arrived. Everything is fine. Thanks for the promptness!!
JB (UK): What a lovely runner ! The magnet is great ! Compare that model with todays ‘if it aint got a chip it aint a train’mentallity! Its great to see a great bit of british design working well! Again keep up the good works Regards
CI (United Kingdom): hallo again john just to let you know goods arrived ok thanks once again
AM (United Kingdom): Hi John, goods arrived safely today - thanks, I can now breathe life into my Loco. kind regards
CI (United Kingdom): hallo john parcel arrived safe and sound this morning thanks once again
GH (UK): Hi John, goods received thank you. Regards
GW (United Kingdom): hi john,i opened your parcel today and am in the process of creating new area of my layout.you will be pleased to know the parts you supplied are more than OK! they are excellent.thanks and regards.
GW (United Kingdom): John many thanks,parts arrived today,will put them in action tomorrow ,regards.
JF (Australia) Hi John, Just to let you know that the spare arrived today. Thanks! Best wishes
GH (United Kingdom): Hi John, goods received okay thank you. Regards
RA (Australia): John, I got a late Xmas and birthday present this morning - in the mail were the coupling still nicely package in their Royal Mail package. The mailing address was correct and there was no indication of any official holdup. Obviously(?) they have come by land mail via all land masses to Australia. Anyway, its great to get them, and I thought you'd be pleased to know.
MB (United Kingdom) hi john armature arrived today and its a good one train is now flying well pleased. thanks for or your help if i need any more bits i know who to ask. thanks again regards
MH (New Zealand) Hi John, Thanks the bogey and screws etc have arrived safely and are fitted and running as it should. I will keep an eye out for a Cow Catcher for this Duchess as it was one of the export models to Canada that didn't sell well, but I understand that it is quite rare and I'm not likely to find one. Thanks very much.
RM (United Kingdom): Hello John, Brushes now fitted and Duchess (of A) running again. I had put a note dated 1987 with the loco saying "awaiting new brushes"! The original pair had lasted since 1952, with much use during school holidays, so not bad going! Many thanks
RB (Spain): Hi John, All received and correct and now i have the tender sorted to my needs, Please send me the cost for the following:- Thanks and kind regards, Best wishes for the new year.
PB (United Kingdom): Hi John, parts arrived this morning, I fitted them this afternoon, now my little 6917 runs again for the first time since about 1955 thanks to your website.
Keep up the good work - more orders to follow. Thanks again and a Happy New Year.
MS (United Kingdom): Hello John I've received the above order, thanks for sending it quickly and in time for Xmas. Regards
JF (United Kingdom): As usual, a friendly and professional service - Many thanks
RB (Spain): Hi John, Arrived yesterday all correct as usual, Thanks and regards,
JR (United Kingdom): I finally caught up with my parcel today and the items look good. The wheels were a little stiff but only what I'd expect from a mechanism with dried-up lubrication, and a few drops of 3-in-one have worked wonders. Best regards,
BH (United Kingdom): Hi John, Received the parcel today, many thanks. Regards
RB (Spain): Hi John, With reference to the above, the items arrived yesterday all correct as always. Thanks and best regards.
AD (United Kingdom): JOHN My recent order arrived today thanks for the first class service. Cheers
MH (United Kingdom): John Received goods today - the small bearing etc right on the button! Will now try to resurrect the loco!!! Many thanks Kind regards
PM (United Kingdom): Hallo John, Thanks - the tender's fine, great packing too! Best wishes.
DH (United Kingdom): John Received OK. The engine now looks like new. Best regards
GJ (United Kingdom): hello john, rivets & couplings arrived this morning many thanks for such a quick delivery service. best regards.
JR (United Kingdom): hello again john, just to let you know items arrived safe and sound. kind regards.
RB (Australia): Hi John Goods received Thanks again Cheers
JN (United Kingdom): John. Just to let you know that the item arrived safely this morning. Perfect - many thanks ! Regards
GH (United Kingdom): Hello John, all parts arrived safe and sound, thanks. Regards
JR (United Kingdom): Hello John, just to let you know that the castle body and chassis arrived o/k. contact you soon. all the best.
JC (United Kingdom): Hi John. Just to let you know I have received the item today – perfect. Thanks
RS (United Kingdom): Hi John have received above today, many thanks again, yours faithfully.
ML (United Kingdom): Hi John. Item arrived safely, many thanks.
BM (Canada): Hello John, I just got your Power clips. Thanks for the fast shipment. I hope to do business with you in the future. Many thanks.
KR (United Kingdom): Thanks for the info John, I can see from your photos that it is in need of some TLC but provided the motor runs I shall enjoy doing it up. As I have a body waiting can you please add another square head bolt and nut, if you will kindly invoice the new total I will pay you by cheque as before. Thanks for your help I think your website is ideal. Regards.
JR (United Kingdom): Hello john, just to say thank you, the tender top arrived safe and sound, i will be contacting you again soon. many thanks.
AF (Australia): John, just to let you know that the coal wagon tin plate topside arrived safely last week. Fits perfectly. I continue to be interested in Dublo plastic wheels sets should you come across any
Thanks
JR (United Kingdom): hi john, just to let you know and to say thank you, the two tenders arrived safe and sound, just what i needed. i have posted off the cheque for the city tender top today.
many thanks
HC (United Kingdom): Hi John, Items arrived okay and look brilliant. Many thanks again for your help. Best wishes.
AF (Australia): My first order of dublo fixing nuts and couplers/ rivets arrived safely yesterday .( Monday 20/7 ) Very happy. I will let you know when the second ordered open wagon top arrives
Regards.
HC (United Kingdom): Hi John, Item arrived okay and looks and runs great. Thank again..
JK (United Kingdom): Many thanks for your trouble and I managed to work out the connections over the weekend. Thanks again and I have saved your site for future purchases!
AC (United Kingdom): It arrived today and works very well indeed. Many thanks. Regards
DJ (United Kingdom): The 2 chimney tops arrived safely this morning. Many thanks for your very prompt and efficient service. Best wishes.
RS (United Kingdom): hi john, bloody brill well pleased, like all the others I have bought, I have not run yet, due to the diary our wives create when nice weather comes, but I am very pleased to say the least of everything you have sold me, once again many thanks, yours faithfully, ps speak to you soon
RAr (Australia): All items arrived this morning and are in excellent condition. Thanks for prompt attention, I will probably be in contact for more things later.
RA (United Kingdom): Hello John, Just to let you know the parts arrived today and the old train is working fine. Many thanks.
CT (United Kingdom): Hi John Just to let you know I received the chassis I'm sure my friend will love it thanks ever so much for your help. cheers
MW (United Kingdom): John, Many thanks D36 Body received this morning. Perfect Match! Regards
PF (United Kingdom): Hello John. Thanks very much for the spares which arrived yesterday. Have passed your details on to other friends who may also need some bits & pieces. Cheers,
TR (United Kingdom): Many thanks for the parts received on Friday. I now have my own 3-rail Dorchester all for less than a hundred pounds. Also the Wrenn wheels are a whole lot better than the plastic ones on the "genuine article" Great service as usual.
RK (United Kingdom): Success! The coupling is on - slightly looser than the one on the other end, but we tested it with a 2-rail and a 3-rail truck, and it hooked up without any problems. My smallest nail punch didn't do the trick at first, so I tried a 2" nail with a sharp point, and it started to open the rivet, after which the nail punch did the rest. Should the wagon tend to uncouple on points, for example, we can always give the rivet another couple of taps, but for the moment it's back in its box awaiting developments. My next modelling task will be to attach Tenshodo motor bogies to the bases of two Keil Kraft trams and then assemble them. That may be left for the long winter nights. First priority is to insulate and decorate the room and then build the table. Many thanks once again for taking me through the procedure so clearly and patiently and, as we say up here, lang may your lum reek. All the best
RS (United Kingdom): hi john, received motors today, they look brill, once again many thanks,
JF (United Kingdom): Hi John, All has arrived safely and in “one” piece. Now hours of fun. Many thanks,
BW (Netherlands): Package arrived today in perfect condition. My N2 is running again, thanks!! Regards
RB (Spain): Hi John I received the goods promptly ( 1 week after posting ) I am pleased with the chassis, ( just as described). Thank you for your professional service. Regards
LE (United Kingdom) I have received the above items first class service, thank you, will be in touch for more items in the future. By the way nice to meet someone who refers to them as lorries not trucks (it’s a British thing) you know !.By the way I’ve attached another photograph if you want to download it. It was parked there as a windup of the bloke who put up the sign on the porta cabin. best regards
KT.( United Kingdom): John, received the carriages, many thanks, for what I want they are ideal, roofs are off, and will be resprayed, side panels reset, and paintwork can be cut to remove surface scratches and the rest is fair wear and tear...they will have a new lease of life, will use your site again and am interested in a few more old coaches, thankyou..
AR (United Kingdom): Hi John, Chassis arrived safely, many thanks. I'll be back for another soon! Regards
DB (United Kingdom): John Received spares today AOK Regards
PS (United Kingdom): Hi John. Thank you for the spare parts. They fit great. I just need to return to France to run it. The problems of running an international train set!!!!!!!
RW (United Kingdom): Morning John, Chassis arrived safely - very well packed; took me an age to get into them!
RS (United Kingdom): hi john just a quick e-mail to say thanks received items today, great service will be in touch.............
TJ (United Kingdom): John, You're a star. Thank you very much. If you ever have a problem with, or want to know anything about motor insurance claims (especially personal injury), then I'll be able to return the favour. Cheers
DB (United Kingdom): Hello again John. Spares arrived today many thanks. I now require the following an E37,C77,E64 and a screw for securing chassis to body for a castle. Can you let me know how much and I will send the cheque as before. Regards
CA (United Kingdom): Hello John, Just to let you know that my order arrived safely this morning. I will now set about doing the opposite to what most have been doing for the past 50 years and convert a couple of locos back from 2 rail to three rail. Wonderful thing nostalgia and sentiment. Thanks and have a happy Christmas Best wishes
BC (France): Hello John, I received the package this morning at the post Thank you very much, it's excellent! Thanks again, Best wishes,
MN (USA): Hello John, The brushes and spanner arrived yesterday. Thanks for the prompt shipment. Regards,
TR (United Kingdom): John Many thanks for the neatly engineered kit. Now fitted and working like a dream.
BC (France): Hello John, The parts have arrived today .. It's OK, thank you very much Best regards-
SL (New Zealand){ Hi John I don't know what you have done to the postal service because the parcel is here already !!! Two more things you may be able to help me with. All the buffer stops in NZ have disappeared and I need another 4 to complete this layout. Secondly I will delay the GWR conversion till last. If you should come across a body then it would be the real thing and that will save me converting a standard domed body so if you wouldn't mind keeping an eye out it would be appreciated I realise this is probably going to cost more than a standard body but I have seen one on E**y recently. Thanks again for a fantastic service Regards
DS (USA): Hello, John! I wanted to let you know that the motor arrived late last week, and I installed it this week on Monday. The engine now runs! Wooo Hoooo! I do have one question for you. As I've mentioned before, my model train experience has been limited to live steam engines in scales running on 45mm track. I have good success tuning them up. However, tuning up an HO electric engine is not something I've previously attempted. After installing the new motor, I see that at slow speeds the engine runs easily through about 1/2 of a driver revolution, and then not well through the second 1/2. So, it kind of lurches along at slow speeds. Before assembling it, I carefully cleaned all gombu that I could see/reach, and used small amounts of a good modeling lubrication oil. I've also checked all of the external "for show" drive gear rods, etc., and don't see anything binding. I know that the motor you send was a good runner, so I am not thinking it is the problem. Perhaps there's something I can do/check on the drive screw? If you have any suggestions, I'd greatly appreciate them! Many thanks, again, for providing such a wonderful service to this hobby! Steve (the owner of this locomotive) is *very* happy that it's running again! Cheerio,
DS (United Kingdom): Hi John, Arrived safely today, many thanks. I’m sure that you will be hearing from me again! Regards
GG (United Kingdom): Thanks for everything John, the items arrived this morning (Tuesday) and I'm very pleased. Kindest regards
TG (United Kingdom): Hello John, I just wanted to say thank you for the excellent quality of the rewinds on the two armatures, they look new. I have not had a chance to fit them yet, but I am sure they will breathe new life into an old loco. Best wishes
SL (New Zealand): Don’t know how you do it John!!!! Parcel arrived today. Many thanks
CB (United Kingdom) Hello John, Items received today in the post, arrived safe and sound. Chassis for the duchess has been swapped out (a rather tight fit but done). Tested and works fine. The A4 will be attended to when I have a free moment. Many thanks, Regards,
AL (United Kingdom): Dear John, received the spares I ordered this morning, well packaged and safe. Thank you. Regards
RB (United Kingdom): Hello John, Pick-ups received yesterday, very pleased with them. Thanks very much.
WC (United Kingdom): Hello John, Thanks for e-mail and all your help. I will keep your contact for any more wants in future but getting a Bristol Castle is really a bit of nostalgia for me. When I had my layout as a boy I always wanted one but could never afford it. Regards